Colt's customer service - can't get through to them

[Skans]

I'm having the most frustrating time trying to get a hold of Colt's customer service. I've called several times, different times of the day, and have been placed on hold for up to 40 minutes before finally hanging up. Does anyone know whats going on over there?

[davevall]

Same thing happened to me for 3 days and then I finnally got through. You have to leave the phone on hold and wait for them to answer. It will take time but eventually they get it.

[Colt-SL]

I'm guessing that since they had a decent-sized contingent at the Shot Show this past week, there were sparse folks to hold down the fort in CT.

[davevall]

Saturday?

[Collects]

Don't call at lunch time, as call volume increases then.

[what would you say]

Everyday must be like Saturday when you're retired.

[6mmman]

Got thru to them and the reply was 6 to 8 weeks to fix my pistol! Firing pin must be special!!!!!!!!!!!

[basshunter]

Do not during lunch time. I got thru tuesday at 9:45cst. I dialed about 9:00 and just stayed on the line and read the colt forum as I waited. I think I read the entire forum.