Colt isn't a servicing company any more than Ford is. They build things. If something goes wrong during warranty, Ford has their
Dealership work on it. If something goes wrong after the warranty, you have to find a service station or repair shop.
Same with Colt, they are the manufacturer, not a "gun shop" or "gunsmiths". Colt always kept a small department for warrantee repairs or replacements. During the last century, they'd also work on older guns, but that is a very old-school business model that hardly any companies follow anymore. Colt would be swamped with people today if they were still working on "any Colt we've ever made." Every person with an old Trooper or Officers Model would read forums about how the gun's timing should be, end shake, and immediately have them worked on "by Colt." Colt made millions of guns in the 20th century. The long arm of the Internet is terminated by many people's wringing hands, worrying about old guns they have. Instead of just buying a new one, or finding a service station...
1978 Ad: