There is a number out there, I googled it before and called it. The fella who answered the phone said "Did you Google the Number?" I said yes, he said "We're going to have to get that taken care of". They prefer the email route.
GunBroker Dispute
A dissatisfied customer claims he called GB and was told that it's "customary" for the seller to pay return shipping. Does GB even have a customer-support number?
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As I suspected. I found a "corporate"-type number for GB after some searching. Clearly not the usual route for buyer issues. Somebody's not telling the truth.
On another note, it is Customary for the buyer to pay return shipping unless there is something the seller blatently overlooked. If the buyer is having buyers remorse, being anal about smudges or light scratches, it is up to him to get the gun back to the seller.
The story: The guy calls me and claims the Winchester 9422 Magnum I sold him jams and misfeeds constantly. I offer to pay any repairs. He wants a refund instead which I quickly agree to and I go so far as to offer free shipping on his next purchase as a goodwill gesture. Rifle received back. I take it out of the box and jack a tube full of shells through (not firing) with no problems. A full refund check is sent. The guy calls back complaining that he didn't receive return shipping. Not part of the deal I tell him. Finally, I agree to send him a separate check for shipping. He calls again complaining that I shorted him ten dollars on his return shipping. I've had enough of this. I link him to the auction he won, the terms of which clearly state: 3-DAY NON-FIRING INSPECTION PERIOD. BUYER PAYS RETURN SHIPPING.
Today, the rifle is going to the range where I expect to see no functioning problems at all. Then, the plan is to re-list with a blow-by-blow. Hopefully, it will be interesting if not profitable.
Today, the rifle is going to the range where I expect to see no functioning problems at all. Then, the plan is to re-list with a blow-by-blow. Hopefully, it will be interesting if not profitable.
You've been MORE than fair with him. Put this behind you and don't look back.The story: The guy calls me and claims the Winchester 9422 Magnum I sold him jams and misfeeds constantly. I offer to pay any repairs. He wants a refund instead which I quickly agree to and I go so far as to offer free shipping on his next purchase as a goodwill gesture. Rifle received back. I take it out of the box and jack a tube full of shells through (not firing) with no problems. A full refund check is sent. The guy calls back complaining that he didn't receive return shipping. Not part of the deal I tell him. Finally, I agree to send him a separate check for shipping. He calls again complaining that I shorted him ten dollars on his return shipping. I've had enough of this. I link him to the auction he won, the terms of which clearly state: 3-DAY NON-FIRING INSPECTION PERIOD. BUYER PAYS RETURN SHIPPING.
Today, the rifle is going to the range where I expect to see no functioning problems at all. Then, the plan is to re-list with a blow-by-blow. Hopefully, it will be interesting if not profitable.
I'd block him from bidding on any of your other auctions. You have been more than fair.The story: The guy calls me and claims the Winchester 9422 Magnum I sold him jams and misfeeds constantly. I offer to pay any repairs. He wants a refund instead which I quickly agree to and I go so far as to offer free shipping on his next purchase as a goodwill gesture. Rifle received back. I take it out of the box and jack a tube full of shells through (not firing) with no problems. A full refund check is sent. The guy calls back complaining that he didn't receive return shipping. Not part of the deal I tell him. Finally, I agree to send him a separate check for shipping. He calls again complaining that I shorted him ten dollars on his return shipping. I've had enough of this. I link him to the auction he won, the terms of which clearly state: 3-DAY NON-FIRING INSPECTION PERIOD. BUYER PAYS RETURN SHIPPING.
Put him on your "ignore" list.
The gun works fine. I contacted GB to remove my retaliatory feedback on the guy. I called him a name. I admit I was provoked when he flamed me on feedback and badgered me one more time via e-mail. Thanks, all.
You can make all of the people happy some of the time.You can't make some of the people happy all of the time. I do stuff on GB from time to time,and you just happened to have attracted a jerk.
I know, those are the dreadful buyers from hell! I hate those stupid whinners worse than anything else.
I salvaged something from the bad experience. I contacted GB and asked to have my negative feedback on the guy removed. Oh, he had it coming all right, but in my anger I called him a troll. I know that's out of bounds, but I was really provoked after all his badgering and story-telling. Maybe GB contacted him also, because I see that his scorching feedback on me was deleted and the "F" replaced by a "C" with no feedback. Case closed.
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