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My amusing package delivery from Brownell ...

1835 Views 21 Replies 17 Participants Last post by  chipdougless
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On Wednesday of this week, I ordered this small part from Brownell for my Colt pistol and received it on Friday via first class mail.
Really quick delivery!
The amusing part of my story is that they packaged such a small part in such a large box - 6 inch x 6 inch x 9 inch box.
The small part could easily have been packaged in a small padded envelope.

$4 for the part and $8 for shipping.

Kim

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I always use that as an excuse to add a bunch more bs parts I do not need
All that and it still arrived bent. :)
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Make sure to save the Box, in case you have to return the part. ( Lol...)

Well, it will be a good Box to store Parts or re-Loading supplies or other stuff in, anyway.
It seems Brownells and Midway always have a small order in a large box. Although, they do protect the items ordered, I have to hunt for the parts ordered in the box, LOL. I have an order for 5 parts from Midway and can hold everthing in the palm of my hand; I hope the box will fit in my mailbox and not put on the porch!
Midway is the best and fastest firearm part place with no questions asked return BUT, they desperately need to work on the oversized box thing. Got some recoil springs, 3 IIRC, in about that same size box. A man only needs so many "parts" boxes before they multiply like wabbits. :)
Mr. Potterfield has made tremendous strides in fixing their shipping issues. For a while I boycotted Midway for their confiscatory shipping fees on small items.Now they have a deal with UPS to take it to the post office and the P.O. delivers it. Much cheaper than a few years ago at least half the price.
I do agree that small parts could be popped in bubble mailer for $3-5.00 not $8.00.
Actually, I think that is my fault, at least at Midway. I ordered a set of Colt Walnut double diamond grips and a couple of Colt 1911 magazines and they dropped them all in a padded envelope and mailed them. When I saw the envelope on the dining room table when I got home from work my heart sank into my shoes and I was right, when I opened it up the grips were chipped on the edge. Midway shipped me a replacement set after I emailed them a photo but ever since then everything I have ordered from them has been boxed. (Not serious, although the story is true.)
On Wednesday of this week, I ordered this small part from Brownell for my Colt pistol and received it on Friday via first class mail.
Really quick delivery!
The amusing part of my story is that they packaged such a small part in such a large box - 6 inch x 6 inch x 9 inch box.
The small part could easily have been packaged in a small padded envelope.

$4 for the part and $8 for shipping.

Kim

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I have had the same experience with them for one teeny stainless screw.
The only difference is that mine came in that box surrounded by giant green "bubble" baffles. Like it was something breakable. Hahaha!
I've been buying stuff from Brownell's for almost 40 years. In those days, I would send cash for small items or a check for larger ones. If I overestimated the shipping amount, they would always include a refund check for the overage. Sometimes the checks were for very small amounts like 1 cent, 2 cents or 3 cents. The tellers at the bank were amused by this. One thing about Brownell's, I have never had a complaint about the quality of their merchandise or shipping times or their return policy. A great place to do business.

- - - -Buckspen
I think you have already seen here some of the reason for it. Damage to parts in the envelope.
But also I think the reason may be that small boxes are more expensive. They get a standard size, fairly large box a dime a dozen.
So they buy 100,000 of them, and need to use them.
I suppose.
dc
I would also offer a guess that really small boxes and mailing envelopes are more likely to be lost in transit, or slipped into someone's pocket along the way and stolen.

John Gross
David and John hit on some good points. We think automatically ... As we should... That it's a waste to send a tiny part in a box that could hold two hundred more of them. Bubble wrapped envelopes cost more than we think they should as compared to the bulk buy boxes that hold a larger percentages of what they sell. They've figured out what's cost effective for them, taking into consideration the space boxes and packing materials take up, how long it takes to tape up different size boxes...on and on...Rob had the best solution . Buy enough to fill up a small box. :) Most efficient use of a box and best for the business. Those reasons were not valid in the eyes of my bill payer however, despite my persuasive reasoning. I say reasons... She said excuses.
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If you find Midway and Brownell's boxes amusing you should see how Amazon boxes orders ;) While they do use a wide range of box sizes, the items shipped are always in a box 2-3 times the shipped item's size..........but they are really fast!
The somewhat oversized Box for one or more small parts, does help ensure that the item is not lost or Mangled in the often mechanized Sorting-Processing facilities of the Post Office...

Flat envelopes are one thing, but, envelopes which contain small items, are another, and have to go a slightly different sorting-route or else the Machinery can mangle or tear or scrunch up the Envelope on account of the 'bulge', or it flings it into conveyor drive mechanisms which tear the Envelope up or mangle it, so, I'd probably do the same thing, with that in mind, if I was selling small Parts for things...I'd use a Box no smaller than say, 3 x 5 x 3 or so anyway.

First Class Mail, even a smaller light Box costs very little to ship ( 2 or 3 Dollars say )...but then one kinda sort of has to also obtain Delivery Confirmation which costs another buck almost, lest, a dishonest recipient might claim they never got the item.

So...it ends up being difficult to be as 'reasonable' as one might want to be, if one is selling small items Mail Order.

Costs of running a Mail Room, and or costs of materials and of Mail Room personnel, and of shuffling Carts of items off to the Post Office, etc, and other over-head associated with Shipping out one's Products, tend to be much much more of course than the actual Postage is, and, often ( it is so with my Mail Order Business ) one just eats those costs or they get absorbed however so in the overall picture, and, one just charges the Postage ( approximately, anyway ) in order to be a Good Sport about it.

It is inherently offensive to pay ten or fifteen bucks for a small item to be shipped to one's Address, but, in actuality, the Postage is typically only a fraction of what it really costs the shipper in terms of time/personnel/materials/overhead.
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I have had the same experience with them for one teeny stainless screw.
The only difference is that mine came in that box surrounded by giant green "bubble" baffles. Like it was something breakable. Hahaha!
Jetgirl, I didn't show them but mine came with 2 of those giant bubble packs too!

Kim
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I've been buying stuff from Brownell's for almost 40 years. In those days, I would send cash for small items or a check for larger ones. If I overestimated the shipping amount, they would always include a refund check for the overage. Sometimes the checks were for very small amounts like 1 cent, 2 cents or 3 cents. The tellers at the bank were amused by this. One thing about Brownell's, I have never had a complaint about the quality of their merchandise or shipping times or their return policy. A great place to do business.

- - - -Buckspen
+1 -- I have never had a problem with any order in over 30+ years do doing business with Brownell's.
Not with Gun Parts, but, I have bought things on ebay a few times, which came in a Box which was too small for the item.

Not so good..!
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