Bill A,
I have cable. A few months ago, I had a problem getting to some sites, all gun related. I contacted Cox, thinking that maybe the company was an "anti". The computor guy, who was a "gun nut", talked me through a "fix". I have no idea what I did as I simply followed his instuctions. He had me make adjustments in this "devil's device" in areas that I didn't know existed. I've had no problem since.
I just tried the link you posted and it took me right to the Smith forum. Do a search on Google, find the Smith forum, go there and add that site to your favorites.
You can also go to this forum on Glock Talk:
http://www.glocktalk.com/forumdisplay.php?s=&forumid=86
The members at that site have been a big help to me in curing problems that I sometimes encounter,
John