I purchased a new Colt Defender back in February after taking it to the range for the first time I had a few issues with it, one being the brass hitting me in the head. I decided to send it back to Colt BIG MISTAKE they received the defender on 2/29. Today is 5/27 and Colt has still not touched it. I have called many times to check on the status of the repair and keep hearing the same thing it’s waiting for the gunsmith to look at it. A friend of mine just sent in a 34 year old RUGER Blackhawk .357 NOT UNDER WARRANTY because it had a loose cylinder and was not locking up tight. RUGER received it on 5/14 and sent it back repaired for FREE on 5/22 that is only an 8 day turnaround, they also removed all the scratches from the barrel, it’s stainless steel. This Defender is a $900 gun under warranty and after 3 months they have not even looked at it yet. I was told many times from Colt that warranty repairs come first so if that’s the case what is that saying about their quality if they are backed up that far with warranty repairs? I asked for a refund or trade it for another gun and was told they can’t do that. If and when I ever get this $900 gun back that I had to work hard to get I will sell it and never get another Colt again. I will also make sure to let everyone at my 400+ member gun club, aware of my experience with Colt.