Thought I'd share a recent experience with Oregon trail Bullets. I've been using them for decades now, actually since they first started selling bullets. Always had a wonderful experience. Drove 1000 miles round trip several times to load my truck up on group buys. Always happy with the customer service and the product.
Oregon Trail recently sold and moved to Montana.
I needed a few bullets and went online straight to their bullet page and ordered a few hundred $ worth. Went back a few weeks later having forgot a few I needed and ordered more.
By the 2nd order I had seen that my credit card had been charged but I hadn't seen any bullets yet. Silly me I was thinking it was the post office's fault again. Turns out OT Bullets is 6 to 8 weeks behind on orders (plainly stated on the main web page site). Wait?! So you charged my credit card in full and I am waiting 2 months for the product? "Yep, that 's right." I am thinking. "Not in my world you aint." I called again this morning to cancel both orders. And I was nice about it. And got even more attitude that the first pone call, "as that is the way it is in today's market". No interest at all in customer service or my concerns. She said I should just send a money order to keep my order in the production line. I am thinking...so you'd rather have me just float you for two months with my cash in stead of my CC before delivering bullets? Really? Nice business model.
Things have changed in the firearms market. And here is where the rubber meets the road. I'd don't need bullets so badly I'll put up with dawdling service from a bullet maker. YMMV.
The Gus McCrae School of Bartending - YouTube
Oregon Trail recently sold and moved to Montana.
I needed a few bullets and went online straight to their bullet page and ordered a few hundred $ worth. Went back a few weeks later having forgot a few I needed and ordered more.
By the 2nd order I had seen that my credit card had been charged but I hadn't seen any bullets yet. Silly me I was thinking it was the post office's fault again. Turns out OT Bullets is 6 to 8 weeks behind on orders (plainly stated on the main web page site). Wait?! So you charged my credit card in full and I am waiting 2 months for the product? "Yep, that 's right." I am thinking. "Not in my world you aint." I called again this morning to cancel both orders. And I was nice about it. And got even more attitude that the first pone call, "as that is the way it is in today's market". No interest at all in customer service or my concerns. She said I should just send a money order to keep my order in the production line. I am thinking...so you'd rather have me just float you for two months with my cash in stead of my CC before delivering bullets? Really? Nice business model.
Things have changed in the firearms market. And here is where the rubber meets the road. I'd don't need bullets so badly I'll put up with dawdling service from a bullet maker. YMMV.
The Gus McCrae School of Bartending - YouTube